Return Policy

We offer a 30-day return window, which means you may request a return within 30 days of receiving your order.

To qualify for a return, the item must be returned in the same condition in which it was delivered. It must be unused, unworn, include all original tags, and be returned in its original packaging. Proof of purchase, such as a receipt or order confirmation, is also required.

To initiate a return, please email us at marshallhaneygsji423@gmail.com. Returns should be sent to the following address: [INSERT RETURN ADDRESS].

Once your return request has been approved, we will provide a return shipping label along with detailed instructions on how and where to send the package. Returns sent without prior authorization will not be accepted.

If you have any questions regarding returns, feel free to contact us at marshallhaneygsji423@gmail.com.

Damaged, Defective, or Incorrect Items

Please examine your order as soon as it arrives. If your item is damaged, defective, or if you received the wrong product, contact us promptly so we can review the issue and resolve it appropriately.

Non-Returnable Items

Certain products are not eligible for returns, including:

• Perishable goods such as food, flowers, and plants

• Customized or personalized items

• Personal care and beauty products

• Hazardous materials, flammable liquids, or gases

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Please note that sale items and gift cards cannot be returned or refunded.

Exchanges

If you would like a different item, the quickest solution is to return the original product. After your return has been approved, you may place a new order for the desired item.

European Union Customers

For orders shipped to countries within the European Union, customers have the legal right to cancel or return their purchase within 14 days of receiving it, without providing a reason.

To be eligible, the item must be unused, unworn, in its original packaging with tags attached, and accompanied by proof of purchase.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at marshallhaneygsji423@gmail.com.